Sabtu, 25 Maret 2017
Rabu, 11 Januari 2017
EXAMPLE OF CLAIM OR COMPLAINT LETTER
HELLO GUYS :) WELCOME BACK TO MY BLOG. IN THIS SHEET I WILL SHOW YOU THE EXAMPLE OF CLAIM/COMPLAIN LETTER, AND THIS IS "EXAMPLE OF CLAIM OR COMPLAINT LETTER."
M/s Basuseso
106-16 cheongdam-dong, Gangnam-gu, Seoul, south Korea
Tlp : +82-2-6240-9800
May 25th ,2016
Mr. Park Jimin
Customer Service Manager
Multi Auto Tech
79-gil Gangnam-gu, Seoul, South Korea
Fax : +82-2-3438-2300
Refunding the money within the next 7 days will be
highly appreciated. We believe that your company has deep concern for
its customers. We are also convinced with the earlier dealing of your company.
Mr. Basuseno
Customer
M/s Basuseso
106-16 cheongdam-dong, Gangnam-gu, Seoul, south Korea
Tlp : +82-2-6240-9800
May 25th ,2016
Mr. Park Jimin
Customer Service Manager
Multi Auto Tech
79-gil Gangnam-gu, Seoul, South Korea
Fax : +82-2-3438-2300
Dear Mr Jimin.
In a recent shipment with Multi Auto Tech ,we
have purchased a Samsung LED Television 42inch (White)-item SM-09890. Unfortunately, we received the wrong collor and also wrong inch.
On May 20, we received a Samsung LCD Television 40 inch (Black) -Item SM-08980.
We have returned your shipment along with a request for cash refund.
Thank
you for youre concern.
Sincerely,
Customer
Senin, 28 November 2016
Requesting Service Letter & Confirming Service Letter
Requesting Service Letter
November 29th, 2016
Jennie Grande
Roselyn Hotel
641 Maldive Lane
Anne NB 25005
Dear Mrs.
Grande
In our
telephone conversation yesterday, we discussed about plans to do our
anniversary party at your Ballroom on Roselyn Hotel. I want to comfirm to you.
The date of the party are Desember 25th at 06 p.m until 10 p.m. With 80 invited guest. I want one large room for my party, that can accommodate all my guest and two smaller room for my family.
As we discussed, I will need speakers, microphone and a computer projection system. And I’ll need ten tables for 10’ round tables. In the smaller room, I will need four smaller tables.
About the dinner dishes, I would appreciate your faxing me about the menu choices from your hotel.but not latter than Desember 10th.
I also receive fee that will be the projected for our anniversary party. I will give final confirmation of my reservation on 20th.
I would like to thanks for your assistance in planning our anniversary party. I look forward to meeting you next week when i come to look over your facilities.
Sinceraly,
Mr & Mrs Basuseno
Confirming & Service Letter
December 1st,
2016
Mr & Mrs Basuseno
Customer
68260 Secret Lane
Dear Mr & Mrs Basuseno
Thank you for the letter you sent on November 29th.
The letter is our reply for your Anniversary party in Roselyn Hotel. This
letter will confirm about discussing plants for your Anniversary party.
We understand you would like to reserve our ballroom facilities on December 25th. 80 people will attend your party. You will need a total of three rooms. One large rooms and Two smaller room for your familly.
As your request we’ll provide a speaker, microphone and one set computer. We need to know the computer’s model and operating system. Please provide us this information two weeks before the start of your Annivesary party.
In each small room, we will provide four smaller tables. And for large rooms we’ll provide ten tables for 10’ round tables. This request can be submitted one week before the party.
On December 17th we will provide a dinner. The menu choices were faxed to you last Sunday. Please tell us your menu selections one week before the party. We’ll faxed the projected cost after you decide on the required equipment and type of dinner, we can finalize the cost estimate
I appreciate having the opportunity to plan your Anniversary Party. We look forward to showing you our facility when you visit this week.
Sinceraly,
Jennie Grande
Selasa, 08 November 2016
Business Call Conversation And Email Advertising
Business
call
Receptionist :
Good morning, PT. Basuseno, how may I help you?
Ms.Pratiwi : Yes, Could I speak to Mr. Basuseno please?
Receptionist : Can I ask whom I’m speaking to please?.
Ms.Pratiwi: Yes. My name is Dhini Pratiwi.
Receptionist: Can you spell it mrs ?
Ms. Pratiwi: Yes , P-R-A-T-I-W-I.
Receptionist: Okay, Could you hold on a moment please ?
.......
Ms.Pratiwi : Yes, Could I speak to Mr. Basuseno please?
Receptionist : Can I ask whom I’m speaking to please?.
Ms.Pratiwi: Yes. My name is Dhini Pratiwi.
Receptionist: Can you spell it mrs ?
Ms. Pratiwi: Yes , P-R-A-T-I-W-I.
Receptionist: Okay, Could you hold on a moment please ?
.......
Mr. Basuseno : Hallo
Ms.Pratiwi:Good Morning Mr Basuseno ,im Dhini Pratiwi I would remind our important meeting with NINES Company will be held at 11 am”.
Mr
Basuseno : Okay, i will come on time
Ms Pratiwi: Thank you very much sir.
Mr. Basuseno:
You are welcome. Good Morning.
Ms
Pratiwi : Good Morning Sir
Make
Appointment
Receptionist :
Good Afternoon, PT. Basuseno,how may I help you?
Ms.Pratiwi : Yes, I would like to speak to Mr.Basuseno, please.
Receptionist : I'm sorry, Mr. Basuseno is out of the office at the moment.
Ms.Pratiwi : Do you know when to expect him?
Receptionist: I should be back about 3:00. Would you like to leave a message?
Ms.Pratiwi: Yes. My name is Dhini Pratiwi.
Receptionist: Is that P-R-A-T-I-W-I?
Ms. Pratiwi: Yes it is.
Ms.Pratiwi : Yes, I would like to speak to Mr.Basuseno, please.
Receptionist : I'm sorry, Mr. Basuseno is out of the office at the moment.
Ms.Pratiwi : Do you know when to expect him?
Receptionist: I should be back about 3:00. Would you like to leave a message?
Ms.Pratiwi: Yes. My name is Dhini Pratiwi.
Receptionist: Is that P-R-A-T-I-W-I?
Ms. Pratiwi: Yes it is.
Receptionist:
Okay, and may I tell him what this is in regards to?
Ms.Pratiwi: Well, it's a rather personal matter..
Receptionist: That's okay. How can he reach you, Ms. Pratiwi?
Ms. Pratiwi: At 255-2013.
Receptionist: 255-2013 Fine . I will give him the message as soon as he returns.
Ms Patiwi: Thank you very much.
Receptionist: You are welcome. Goodbye.
Ms.Pratiwi: Well, it's a rather personal matter..
Receptionist: That's okay. How can he reach you, Ms. Pratiwi?
Ms. Pratiwi: At 255-2013.
Receptionist: 255-2013 Fine . I will give him the message as soon as he returns.
Ms Patiwi: Thank you very much.
Receptionist: You are welcome. Goodbye.
CANCELING APPOINTMENT
Receptionist : Good Afternoon, PT. Basuseno,how may I help you?
Ms.Pratiwi : Yes, I would like to speak to Mr.Basuseno, please.
Receptionist : I'm sorry, Mr. Basuseno is out of the office at the moment.Would you like to leave a message?
Ms.Pratiwi: Yes. I hate to do this, but I need to cancel my reservation. I have personal matters that need fixing.
Receptionist: If you'll just give me your name, phone, and reservation date
Ms. Pratiwi: My name is Dhini Pratiwi. I'm at 255-2013. The reservation was for May 25th.
Receptionist:
Okay, Ms. Pratiwi, one second, and there you go. Your reservation is now
cancelled. I will give him the message as soon as he returns.
Ms. Pratiwi:
Thank you. I'll make another reservation as soon as I can.
Receptionist: It's been my pleasure to help you.
Ms. Pratiwi : Good Morning
Receptionist: Good Morning Ms
Email Advertisment
To MR/Mrs
Dioni Hotel
Melati 21-25 road Yogyakarta
Phone: 0721-55246
Room rate:
Economy: Rp 200.000.00
Standard: Rp 350.000.00
Suite: Rp 600.000.00
For a card that has a Dioni hotel, rental prices can be discounted by 10%,Dioni hotel card can be purchased for RP. 200.000.00
Facilities:
Big Hall, swimming pool , Air conditioning, a golf course, a computer room, restaurant, children's playground, a bookstore, meeting room and much more.
for a 75% discount Monday
check out time: 12 noon
Thank You
Melati 21-25 road Yogyakarta
Phone: 0721-55246
Room rate:
Economy: Rp 200.000.00
Standard: Rp 350.000.00
Suite: Rp 600.000.00
For a card that has a Dioni hotel, rental prices can be discounted by 10%,Dioni hotel card can be purchased for RP. 200.000.00
Facilities:
Big Hall, swimming pool , Air conditioning, a golf course, a computer room, restaurant, children's playground, a bookstore, meeting room and much more.
for a 75% discount Monday
check out time: 12 noon
Thank You
Sabtu, 08 Oktober 2016
HOW TO MAKE CV / RESUME AND COVER LETTER (TUGAS SOFTSKILL M1)
- INTRODUCTION
Good morning, my name is HARRI DHINI PRATIWI,
I am under graduated from Gunadarma University. I majored faculty of economic (accounting).
This is my first time to apply for a job.
I have many interest (Good attitude, kind, communicative, diligent, tolerant,
target oriented, discipline, honest, and be responsible).
I can operate PC well (Microsoft Word,Excel and PowerPoint).
I think the position as taller / customer service in PT. BANK MANDIRI Tbk is a great position for me
as it is my first experience. I want this job because i like to communicate with customer and
i am confident with the skills that I have so i believe to be a strong candidate for this job.THANK YOU
- CV / RESUME
For those of
you who incidentally fresh graduate, know the content of the CV in general is a
step that will help you in the making process of your CV.
In general, the
things contained in the CV as bellow:
Identity
- full name, address, telephone number, and email address
Education
- final education, majors, and GPA
Personality
- character of yourself
Skills
- the skills you have
Projects
& Work Experience - things that you've finished the previous work
Training
/ New Training - training that you have the last 2-3 years
Other
information about Yourself - hobbies, reference or anything else about yourself
that relate to the job you are applying for
- Sample CV / Resume
- Cover Letter
The contents of a job application letter in any form has no difference.
Therefore, on this page will be given sample job application letter.
1. Salutation:
Dear Sir / Madam If the name and gender unknown
Dear Mr./Mrs./Ms. (Last Name) If the name and gender unknown
2. Body of Paragraph:
- Write down where you know the job vacancy.
Can the newspaper or from a job site on the internet.
Do not forget if newspaper editors type the name and the date of issue. If from the Internet,
type the link websites. Where are you Graduates the school or institute from,
and the experience and the advantages we have.
And then you Can contain strenght point that you have.
- Then, write "please for further ... look for my CV"
This is a surefire trick in attracting the interest of HRD, if they are interested in the experience and
strengths that you have then they are curious about your personal data. They also will look for your CV.
And could they immediately want to interview you.
3. closing
"Sincerely" or "Faithfully"
(your name)
Sample Cover Letter
To: Human Resource Department
Dear Sir or Madam,
My name is HARRI DHINI PRATIWI, I under graduated from accounting University of Gunadarma. I am writing to express my interest in applying for the position of Teller / customer service posted on the http://www.pusatmedia.net/2016/05/rekrutmen-pt-bank-mandiri-persero-tbk.html .
My resume is enclosed for your review and consideration, but I would like to mention my interest as bellow:
· I speak English fluently. I am an expert in communicating with other people in English. I am also an expert in English for writing, reading, and listening.
· I can operate several computer programs such as Microsoft word, Microsoft Excel, Microsoft Power Point.
· I consider myself as a person who is hardworking, responsible, discipline, and adaptable. I am able to work independently as well as in a team and I am also capable of working under pressure.
It would be a privilege for me if I could have the opportunity to join your company. Please do not hesitate to contact me either via e-mail or phone in case you need further information (included in my CV). I am looking forward to your response as soon as possible. Thank you for your kindly attention and consideration.
Yours faithfully,
Harri Dhini Pratiwi
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